Contact      FAQ     Register       Log In       My Account      
facebook/toptrumps twitter/toptrumps

Top Trumps

Home > Shipping Details

Shipping Information

US MAINLAND SHIPPING

Delivery Service

# of items

Average Rate*

Est.
Delivery
Time

Standard Shipping (USPS)

1 Pack

$6.00

4-5 working days

2 Packs

$12.00

3-4 Packs

Free Shipping!

5-10 Packs

Free Shipping!

Collector's Tin

Free Shipping!

*Please note: these rates are averages and are provided for example only. Exact shipping costs are shown once you have entered your delivery address during the checkout process.


SHIPPING TO CANADA

Delivery Service

# of items

Average Rate*

Est.
Delivery
Time

Standard Shipping (USPS)

1 Pack

$7.00

5-7 working days

http://www.toptrumps.us/Files/91711/Img/24/usps-ups-logo.png

2 Packs

$14.00

3-4 Packs

Free Shipping!

5-10 Packs

Free Shipping!

Collector's Tin

Free Shipping!

*Please note: these rates are averages and are provided for example only. Exact shipping costs are shown once you have entered your delivery address during the checkout process.


SHIPPING FAQ
How long will it take to receive my order?
Orders received before 2pm will be processed on the following business day (Mon-Fri) following your order, and are dispatched the same day by the specified postal service. At very busy times there may be a delay of a few days.
In the USA, we use USPS as the default postage option when delivered within the USA with expected delivery in 4-5 working days.
To avoid disappointment prior to Christmas time and public holidays, please check the USA Post website for last posting dates: https://www.usps.com/

Do I need to sign for my order?
Our couriers require a signature and operate between 9am and 5pm on weekdays, so please specify an address where someone will be able to sign for your order between these hours.

What do I do if my order doesn't arrive?
Delays sometimes happen, so please allow a further week beyond these times to contact us in case of non-delivery. Please also check with your local postal delivery office in case they were unable to deliver your parcel and are holding it for you. We will make every effort to deliver within the times stated above, but we will not be liable for any loss caused to you by late delivery.
If your goods are not delivered within the estimated delivery time, please contact us by telephone on 1-212-796-6957 during office hours (9am-5.00pm EST, Monday to Friday) or via email sales@toptrumps.com and we will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid.
Please order from Top Trumps USA with enough time to avoid any loss or disappointment resulting from the delivery time as Top Trumps USA cannot be responsible for this.

OVERSEAS ORDERS
Does Top Trumps USA deliver overseas?
Currently Top Trumps USA only delivers outside of the USA to Canada.
Estimated delivery to Canada is in 5-7 working days.

Are there any additional costs associated?
Delivery outside the USA may be subject to local import taxes,which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and is not responsible for them.
If these local import/custom charges are refused or not paid by the customer, then the item could be returned to Top Trumps USA or possibly destroyed if too expensive to return. Please note: If this happens, we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned product/s minus any costs incurred in returning them to Top Trumps USA.

Couldn’t find an answer to your question?
Send us an email at orders@toptrumps.us and we’ll find out for you!